Refunds

All you need to know about refunds

Sarah Mitchell avatar Harley Baron avatar A
16 articles in this collection
Written by Sarah Mitchell, Harley Baron, and Abbie

Can I have a refund/cancel my ticket(s)?

How to claim a refund.
Harley Baron avatar
Written by Harley Baron
Updated over a week ago

Can I have a refund if I can't attend?

Can I have a refund if I can't attend the event anymore
Harley Baron avatar
Written by Harley Baron
Updated over a week ago

What if I have purchased Refund Protection?

What refund protection covers and how to make a claim
A
Written by Abbie
Updated over a week ago

What do I get refunded via Refund Protection?

Everything you need to know about refund protection
Harley Baron avatar
Written by Harley Baron
Updated over a week ago

Can I add on Refund Protection after my order has been processed?

What happens if you want to add on refund protection afterwards
Harley Baron avatar
Written by Harley Baron
Updated over a week ago

I have got a new bank card, will I still get the money back?

What happens if you change your bank card before being refund
Sarah Mitchell avatar
Written by Sarah Mitchell
Updated over a week ago

My bank account has closed since my refund was issued, will I still get my refund?

My bank account has closed since my refund was issued, will I still get my refund
A
Written by Abbie
Updated over a week ago

Why haven't I received my refund?

My refund hasn’t landed in my account
Sarah Mitchell avatar
Written by Sarah Mitchell
Updated over a week ago

Why have I been charged twice for my order?

I have a duplicate charge on my account
Sarah Mitchell avatar
Written by Sarah Mitchell
Updated over a week ago

I was refused entry on the door, can I get a refund?

I was refused entry on the door, can I get a refund?
A
Written by Abbie
Updated over a week ago

I have a complaint regarding the running of the event

What to do if you experience issues with the event you attend
A
Written by Abbie
Updated over a week ago

Somebody has fraudulently used my credit/debit card!

Stolen credit/ debit card
A
Written by Abbie
Updated over a week ago

The event has changed venue, can I have a refund?

Venue Change refunds
A
Written by Abbie
Updated over a week ago

The lineup has changed, can I have a refund?

Lineup change refunds
A
Written by Abbie
Updated over a week ago

My event has been cancelled\postponed why haven't I been refunded the refund protection?

All you need to know about refunds regarding refund protection
Harley Baron avatar
Written by Harley Baron
Updated over a week ago

I have submitted a Refund Protection claim, what happens to my order with Skiddle?

What happens once you have submitted a refund protection claim
Harley Baron avatar
Written by Harley Baron
Updated over a week ago