Skiddle Customer Support

Harley Baron

All you need to know about refunds & refund protection (Vista Insurance & Ticketplan) 

I can't attend the event anymore, can I have a refund?

The ticket prices have changed since I bought mine

What happens if you change your bank card before being refunded

Please be aware that Skiddle do not run the door at these events, so we are unfortunately unable to mediate in requests for refunds.

I am unable to attend the new confirmed venue, what do I do now?

I want to request a refund because the line-up has changed

We best advise contacting your bank directly if you notice any fraudulent or suspicious activity on your bank statement.

What refund protection covers and how to make a claim

Everything you need to know about Refund Protection/Ticketplan.

What happens if you want to add on refund protection afterwards

What happens once you have submitted a refund protection claim

All you need to know about refunds regarding refund protection

My bank account has closed since my refund was issued, will I still get my refund?