Go to Skiddle Customer Care

Welcome to Skiddle Customer Care

Current Affairs

Current affairs and our stance on these

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6 articles in this collection
Written by Harley Baron and Elle

Ticket Access & Delivery

Accessing and locating your tickets

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12 articles in this collection
Written by Ben Sebborn, Elle, and Harley Baron

Booking Fee Credit

Everything booking fee credit!

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6 articles in this collection
Written by Harley Baron and Elle

Postponements

All you need to know about event postponements and claiming a refund

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7 articles in this collection
Written by Elle and Harley Baron

Cancellations

All you need to know about event cancellations

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2 articles in this collection
Written by Elle

Purchasing

All you need to know when purchasing tickets

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15 articles in this collection
Written by Harley Baron and Elle

Refunds

All you need to know about refunds

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16 articles in this collection
Written by Harley Baron, Elle, and Sarah Mitchell

Order Enquiry

All you need to know about your orders

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7 articles in this collection
Written by Elle, Sarah Mitchell, and Harley Baron

Name Change & Order Transfers

Updating ticket and order details to transfer to friends and family.

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5 articles in this collection
Written by Harley Baron and Sarah Mitchell

Payment Plan

Paying off your event ticket with multiple instalments

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8 articles in this collection
Written by Elle and Sarah Mitchell

Re:Sell

All you need to know about re:sell

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4 articles in this collection
Written by Elle and Harley Baron

Cool:Off

All you need to know about Cool:Off

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2 articles in this collection
Written by Elle

Waiting List

All you need to know about the Waiting List

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4 articles in this collection
Written by Elle

Contacting Event Organisers

All you need to know about contacting event organisers

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3 articles in this collection
Written by Elle

General Event & Venue Enquiries

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5 articles in this collection
Written by Elle

GDPR & Account

All you need to know about GDPR

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6 articles in this collection
Written by Elle

Skiddle Entertainment

Everything Skiddle Entertainment

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7 articles in this collection
Written by Elle

Mobile App Help

All you need to know about the mobile app

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8 articles in this collection
Written by Elle

Accessibility

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2 articles in this collection
Written by Elle