Hi welcome to Skiddle Customer Support
Ticket Access & Delivery
Accessing and locating your tickets
Order Enquiry
All you need to know about your order(s)
Name Change & Order Transfers
Updating ticket and order details to transfer to friends and family.
Unofficial Resellers, Ticket Touting and Scammers
Skiddle's advice on how to be smart when purchasing tickets.
Mobile App Help
Need help navigating the Skiddle app? Here's all you need to know!
Purchasing
All you need to know when purchasing tickets
Features
All you need to know about Cool:Off, Re:Sell, Waiting List & Queue.
Booking Fee Credit
Everything booking fee credit!
Refunds
All you need to know about refunds & refund protection (Vista Insurance & Ticketplan)
Cancellations & Postponements
Has your event been cancelled or postponed? Do you need to claim a refund?
Payment Plan
Paying off your event ticket with multiple instalments
General Event & Venue Enquiries
How do I contact event organisers? General Event enquires
Skiddle account & GDPR
All you need to know about GDPR
Skiddle Entertainment
Everything Skiddle Entertainment
Accessibility
How do I apply for a personal assistant/carers ticket(s)
Posted Tickets
All you need to know about posted ticket(s).
Paypal
Everything you need to know about Paypal