Go to Skiddle Customer Support

Welcome to Skiddle Customer Support

Ticket Access & Delivery

Accessing and locating your tickets

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12 articles in this collection
Written by Elle and Harley Baron

Order Enquiry

All you need to know about your order(s)

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5 articles in this collection
Written by Sarah Mitchell and Elle

Name Change & Order Transfers

Updating ticket and order details to transfer to friends and family.

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7 articles in this collection
Written by Harley Baron, Elle, Eleanor Collinson and 1 other

Mobile App Help

Need help navigating the Skiddle app? Here's all you need to know!

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9 articles in this collection
Written by Elle and Ben Sebborn

Purchasing

All you need to know when purchasing tickets

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13 articles in this collection
Written by Elle and Harley Baron

Features

All you need to know about Cool:Off, Re:Sell, Waiting List & Queue.

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16 articles in this collection
Written by Harley Baron and Elle

Booking Fee Credit

Everything booking fee credit!

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5 articles in this collection
Written by Harley Baron and Elle

Refunds

All you need to know about refunds & refund protection (Vista Insurance & Ticketplan)

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16 articles in this collection
Written by Harley Baron, Sarah Mitchell, and Elle

Cancellations & Postponements

Has your event been cancelled or postponed? Do you need to claim a refund?

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9 articles in this collection
Written by Elle and Harley Baron

Payment Plan

Paying off your event ticket with multiple instalments

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8 articles in this collection
Written by Elle and Sarah Mitchell

General Event & Venue Enquiries

How do I contact event organisers? General Event enquires

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10 articles in this collection
Written by Elle and Eleanor Collinson

Skiddle account & GDPR

All you need to know about GDPR

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8 articles in this collection
Written by Elle

Skiddle Entertainment

Everything Skiddle Entertainment

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4 articles in this collection
Written by Elle

Accessibility

How do I apply for a personal assistant/carers ticket(s)

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2 articles in this collection
Written by Elle

Posted Tickets

All you need to know about posted ticket(s).

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9 articles in this collection
Written by Elle and Laura

Paypal

Everything you need to know about Paypal

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2 articles in this collection
Written by Sarah Mitchell