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I have got a new bank card, will I still get the money back?

What happens if you change your bank card before being refunded

Updated over 2 weeks ago

Refunds to a Replaced Card

If you have replaced your card since placing your order, you do not need to worry.
The refund will still be processed normally and credited to the account linked to your old card.

  • No action is required: You do not need to update your card or account details.

  • What to expect: Simply monitor your bank account — the funds should appear within the timeframe specified in your refund confirmation email.

What If the Refund Has Not Arrived?

If your refund has not appeared after the timeframe mentioned in your refund confirmation:

Refunds When a Bank Account Has Been Closed

If you have closed your bank account, please follow these instructions:

  • Contact your bank directly: In most cases, the bank will either reroute the refund to your new account or send the funds back to us.

  • Inform us if needed: If your bank confirms that the refund cannot be processed, please contact our support team so we can assist further.

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