What Is Refunded?
If your Refund Protection claim is approved, TicketPlan will refund the following:
The face value of your ticket
The booking fee
The delivery or handling fee
What Is Not Refunded?
The following amounts are not refunded and will be deducted from the total refund:
The Refund Protection fee
Any charitable donations made at the time of purchase
How to Submit a Refund Protection Claim
If you purchased Refund Protection and need to submit a claim:
Visit the TicketPlan claims page for step-by-step instructions.
Prepare any required supporting documentation.
Submit your claim through the TicketPlan portal.