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What do I get refunded via Refund Protection?

Everything you need to know about Refund Protection/Ticketplan.

Updated over 2 weeks ago

What Is Refunded?

If your Refund Protection claim is approved, TicketPlan will refund the following:

  • The face value of your ticket

  • The booking fee

  • The delivery or handling fee

What Is Not Refunded?

The following amounts are not refunded and will be deducted from the total refund:

  • The Refund Protection fee

  • Any charitable donations made at the time of purchase

How to Submit a Refund Protection Claim

If you purchased Refund Protection and need to submit a claim:

  1. Visit the TicketPlan claims page for step-by-step instructions.

  2. Prepare any required supporting documentation.

  3. Submit your claim through the TicketPlan portal.

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