About Skiddle
Skiddle is a ticket outlet that provides a self-service platform for promoters and event organisers to list and sell tickets.
Please note: Skiddle does not operate or manage entry at events.
Entry Refusal: Who Decides?
Entry to an event is at the discretion of the event promoters and door staff. They reserve the right to refuse entry based on factors including (but not limited to):
Health and safety concerns
Visible intoxication or drunkenness
Inappropriate attire
Any other reasonable cause determined by the event organiser or venue staff
Important:
The event promoters and venue staff have full authority to make decisions about entry. Skiddle has no influence over these decisions.
What to Do if You Are Refused Entry
If you have been refused entry and would like to raise a query:
Contact the venue or event organiser directly.
We recommend reaching out via their official social media channels or website contact forms for the quickest response.
Refunds Following Entry Refusal
Refund requests related to entry refusals are at the sole discretion of the event organiser, not Skiddle or the door staff.
Skiddle is unable to mediate or process refunds for entry refusals, as we do not manage entry operations at events.
Next Steps for Refund Queries:
Contact the event organiser directly.
Use their official contact methods, such as social media profiles or official websites, for refund requests or further assistance.