Skiddle Customer Support

Did you opt-in for refund protection at check out and wondering if you're eligible to claim a refund through Ticketplan?

Depending on your circumstances, Refund Protection may cover your refund request. Please refer to the Ticket Refund Protection Terms &amp; Conditions &amp; process your claim online<a href="https://www.skiddle.com/refund-protection.php" rel="nofollow noopener noreferrer" target="_blank"> here.</a>

Please be aware that your Ticket Refund Protection claim is handled by third-party insurers and not Skiddle.

If you need any further assistance with your <b>TicketPlan </b>refund claim please visit their FAQ section:<a href="https://www.ticketplangroup.com/form" rel="nofollow noopener noreferrer" target="_blank"> https://www.ticketplangroup.com/form</a>.

Here are some FAQs that you may find helpful 👇

<a href="https://help.skiddle.com/en/articles/5304062-i-have-submitted-a-refund-protection-claim-what-happens-to-my-order-with-skiddle">I have submitted a Refund Protection claim, what happens to my order with Skiddle?</a>

<a href="https://help.skiddle.com/en/articles/5304102-what-do-i-get-refunded-via-refund-protection">What do I get refunded via Refund Protection?</a>

What refund protection covers and how to make a claim

What if I have purchased Refund Protection?

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