Ticket Access & Delivery

Why do we need to collect guest information?

Why do you need to request information for me to access my tickets?

Written by Elle
Updated over a week ago

What's included in my confirmation email?

Can I download my ticket(s) from my confirmation email?

Written by Elle
Updated over a week ago

What's included in my collection email?

Can I download my ticket(s) from my collection email?

Written by Elle
Updated over a week ago

How do I resend my confirmation email?

I haven't received my confirmation email?

Written by Harley Baron
Updated over a week ago

You’ve taken the money but I haven’t received my ticket(s)

Money has been taken but no tickets?

Written by Harley Baron
Updated over a week ago

Can I use my ticket collection email to auto-log into the app?

Using ticket collection email to log in to the app

Written by Elle
Updated over a week ago

How do I print my ticket(s)?

How to print your ticket(s) off in a few simple steps!

Written by Harley Baron
Updated over a week ago

How to download the PDF version of your ticket(s)

Download the PDF version of your ticket(s) in a few simple steps!

Written by Elle
Updated over a week ago

How to download ticket(s) to your Apple wallet?

Download your ticket(s) to your Apple wallet in a few simple steps!

Written by Elle
Updated over a week ago

Help! I can't find my order!

Using Order Finder to help locate my purchase

Written by Lannah
Updated over a week ago

Why are my ticket(s) not showing in my account?

My tickets aren't showing in my account, where are they?

Written by Harley Baron
Updated over a week ago

I don't know the last 4 digits of my card number to access my ticket(s)?

What to do if you have forgotten your last 4 digits of your card

Written by Harley Baron
Updated over a week ago

Why can’t I see my barcodes yet?

Where are my barcodes and why can't I see them? Why have my barcodes been suspended?

Written by Harley Baron
Updated over a week ago