Ticket Access & Delivery
Accessing and locating your tickets
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11 articles in this collection
Written by Harley Baron, Elle, and Abbie
Written by Harley Baron, Elle, and Abbie
Why do we need to collect guest information?
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Written by Elle
Updated this week
Updated this week
Why can’t I see my barcodes yet?
Where are my barcodes and why can't I see them?
Written by Harley Baron
Updated over a week ago
Updated over a week ago
My barcodes were showing and now they've disappeared
Barcodes no longer showing in the app
Written by Harley Baron
Updated this week
Updated this week
I cannot find my confirmation email
Resending collection email
Written by Harley Baron
Updated over a week ago
Updated over a week ago
Can I use my ticket collection email to auto-log in to the app?
Using ticket collection email to log in to the app
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Written by Abbie
Updated over a week ago
Updated over a week ago
How do I print my ticket(s)?
Everything on how to print your tickets
Written by Harley Baron
Updated over a week ago
Updated over a week ago
Why are my ticket(s) not showing in my account?
my tickets aren't showing in my account, where are they?
Written by Harley Baron
Updated over a week ago
Updated over a week ago
You’ve taken the money but I haven’t received my ticket(s)
Money has been taken but no tickets?
Written by Harley Baron
Updated over a week ago
Updated over a week ago
I don't know the last 4 digits of my card number to access my ticket(s)
What to do if you have forgotten your last 4 digits
Written by Harley Baron
Updated over a week ago
Updated over a week ago
I have printed my ticket already and the barcode has now been suspended, can I use this?
What to do if you have already printed your tickets but the barcodes have been suspended.
Written by Harley Baron
Updated over a week ago
Updated over a week ago
I have already downloaded the PDF ticket to my Apple Wallet and now the barcodes have been suspended
What to do if you have already downloaded the PDF ticket to your apple wallet.
Written by Harley Baron
Updated over a week ago
Updated over a week ago