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Ticket Access & Delivery
Ticket Access & Delivery
Accessing and locating your tickets
13 articles in this collection
Written by
Harley Baron,
Elle,
and
Lannah
Track and Trace data collection
Why do we need to collect guest information?
Why do you need to request information for me to access my tickets?
Written by
Elle
Updated over a week ago
Ticket delivery
What's included in my confirmation email?
Can I download my ticket(s) from my confirmation email?
Written by
Elle
Updated over a week ago
What's included in my collection email?
Can I download my ticket(s) from my collection email?
Written by
Elle
Updated over a week ago
How do I resend my confirmation email?
I haven't received my confirmation email?
Written by
Harley Baron
Updated over a week ago
You’ve taken the money but I haven’t received my ticket(s)
Money has been taken but no tickets?
Written by
Harley Baron
Updated over a week ago
Ticket Access
Can I use my ticket collection email to auto-log into the app?
Using ticket collection email to log in to the app
Written by
Elle
Updated over a week ago
How do I print my ticket(s)?
How to print your ticket(s) off in a few simple steps!
Written by
Harley Baron
Updated over a week ago
How to download the PDF version of your ticket(s)
Download the PDF version of your ticket(s) in a few simple steps!
Written by
Elle
Updated over a week ago
How to download ticket(s) to your Apple wallet?
Download your ticket(s) to your Apple wallet in a few simple steps!
Written by
Elle
Updated over a week ago
Help! I can't find my order!
Using Order Finder to help locate my purchase
Written by
Lannah
Updated over a week ago
Why are my ticket(s) not showing in my account?
My tickets aren't showing in my account, where are they?
Written by
Harley Baron
Updated over a week ago
I don't know the last 4 digits of my card number to access my ticket(s)?
What to do if you have forgotten your last 4 digits of your card
Written by
Harley Baron
Updated over a week ago
Why can’t I see my barcodes yet?
Where are my barcodes and why can't I see them? Why have my barcodes been suspended?
Written by
Harley Baron
Updated over a week ago