All Collections
Purchasing
All you need to know when purchasing tickets
14 articles
I'm having an issue purchasing ticket(s)Reasons why you might be having issues purchasing tickets.
The event is sold out, will any more tickets be released?Will more tickets be added to this event?
How do I choose my seats?How to select your seats at a seated event.
I’m not sure if my order has completed?How to know if your order has been completed
Can I purchase over the phone?Skiddle is a self-service website that specialised in online (web/app) sales
Do I need a Skiddle account to buy tickets?Do I have to have a Skiddle account or can I continue as a guest?
Why have I been placed in a queue to buy tickets?Queues are used for high profile events, to make the experience fair & efficient for everyone.
My card has been declinedWhat do if my card has been declined
Where do I enter my discount code/password?The promoter has given me a promo code, how do I use it?
What fees am I charged?All you need to know about fees when purchasing tickets
Cheaper tickets were unavailable but now they are back on sale. Can I have a refund of the difference?Cheaper tickets have become available, can you refund the difference?
My special offer ticket doesn't work out cheaper?Why your special offer ticket may not work out cheaper