Skiddle Customer Support

Sarah Mitchell

All you need to know when purchasing tickets

Reasons why you might be having issues purchasing tickets.

How to select your seats at a seated event.

Will more tickets be added to this event?

Skiddle is a self-service website that specialised in online (web/app) sales

How to know if your order has been completed

Do I have to have a Skiddle account or can I continue as a guest?

Queues are used for high profile events, to make the experience fair & efficient for everyone.

The promoter has given me a promo code, how do I use it?

Yes, any data transferred through Skiddle will be completely safe, due to our secure server technology.

We never store your card details, unless you opt in.

All you need to know about fees when purchasing tickets

Cheaper tickets have become available, can you refund the difference?

Why your special offer ticket may not work out cheaper

Find answers and get help from Intercom Support and Community Experts