When purchasing a ticket on Skiddle for your child, there are a few things to keep in mind.
Name on the Ticket:
The name on the ticket typically doesn't need to match the person attending the event. However, it's important to note that Skiddle Customer Support can only assist the person whose name is on the order. Even if you purchased the ticket with your card, in line with UK GDPR, we can only discuss the order with the person whose details were entered at checkout.
What We Recommend:
To avoid any confusion, we recommend placing the order under your name, even if you’re not attending the event. This ensures that any support needs are addressed quickly and accurately.
Changing the Name on the Ticket:
If you're worried about your child gaining entry with your name on the ticket, you can easily update the name on the ticket to your child’s by following these simple steps:
How to Change the Name or Email on Your Ticket(s):
If you'd like to transfer the ticket to your child's Skiddle account (if they have one), you can do so easily. Alternatively, you can share the PDF version of the ticket.
Please refer to these FAQs for assistance:
This will help ensure your child has a smooth entry to the event with their ticket.