Always Buy Directly from Skiddle
The only way to ensure your ticket is 100% genuine is to purchase it directly from Skiddle. Buying through third parties introduces risks we cannot control.
Important Information About Ticket Ownership
Tickets are linked to the named order holder.
If the order is not in your name, Skiddle can only discuss the order with the person whose name is on it.
If someone is transferring tickets to you, they should officially transfer the full order to your Skiddle account.
How to Safely Receive a Transferred Ticket
If the original purchaser is giving you the full order:
Ask them to transfer the order to your Skiddle account.
Once transferred, you will receive a new, unique barcode for each ticket.
All previous barcodes will be cancelled, ensuring the old copies can’t be reused.
You will now be the official ticket holder, with full peace of mind.
If You’re Receiving Part of a Multi-Ticket Order
Skiddle cannot update individual ticket details within a multi-ticket order.
If you're only receiving one ticket from a larger order, the ownership remains with the original purchaser.
Use caution—you must decide whether to accept the risks of using a ticket not in your name.
Risks of Buying from Third Parties
Buying from unofficial sources—such as friends, resellers, or third-party websites—carries the following risks:
Skiddle cannot verify how many times a ticket may have been duplicated.
There is no guarantee that your copy hasn’t been shared or resold to others.
Trusted Transfers from Friends
If you received a ticket from someone you personally know and trust, and you're confident:
Only your copy will be presented at the event,
Then you should be fine to use the ticket.
Our Advice
Always purchase directly from Skiddle when tickets are still available.
This is the only guaranteed way to avoid entry issues and ticket fraud.