If you have a dispute regarding a sale placed through Skiddle that you feel is not being resolved to your satisfaction then you have a couple of options.

  1. Please ensure you raise your complaint with us in writing. You can submit a request and ask for your complaint to be escalated to the Customer Care Manager.

  2. You can write to us at - Customer Care Manager, Skiddle Ltd, Ashley Hall Farm, Inglewhite Road, Goosnargh PR3 2EB

We always strive to resolve your issues with you directly in a reasonable timeframe. However, if you feel this has not been achieved then you can also use the EU Online Dispute Resolution platform at http://ec.europa.eu/odr

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