If you’ve made a booking through https://entertainment.skiddle.com/ and have a question about your order, our team is here to help.
How to Get Support
Please contact Skiddle Customer Support via our chatbot (available in the bottom right-hand corner of the page).
One of our team members will handle your enquiry and liaise directly with Ingresso—our partner who powers Skiddle Entertainment bookings.
Why Do We Contact Ingresso?
Skiddle Entertainment is a specialised platform powered by Ingresso, which handles all theatre and attraction ticketing.
Due to system limitations, Skiddle Customer Support can only:
Resend your confirmation email
Update the email address linked to your booking
For all other booking-related issues, we must contact Ingresso on your behalf.
Important: Booking Terms & Conditions
At the time of purchase, you agree to the terms and conditions displayed on the booking page. These terms may include:
Refund and exchange policies
Entry requirements
Venue-specific conditions
Please refer to the original confirmation email or booking page for the full list of applicable terms.
