We firstly advise checking if there are VIP upgrade tickets available to purchase for the event you're attending.
If you would like to upgrade your standard tickets to VIP then get in touch with our friendly Customer Care team via the chat icon on the right hand side and a member of the team will take you through the upgrade process.
We will ask you to rebook your VIP tickets on Skiddle using the exact same details as your original booking (name, address etc) and once you have, we can issue you with a face value refund of your standard tickets.
If you're cautious of VIP tickets selling out then just give us a call to request an upgrade before they do.
Please be aware that there is no guarantee of a refund if you have rebooked prior to contacting us.
If VIP tickets have sold out already, then you're always advised to keep an eye on the event listing in case any more are added by the event organisers.