To request the resale of your ticket(s) simply head to www.skiddle.com/orders and click 'Request ticket resale'.
Please note: not all orders are eligible for Re:Sell. The promoter for the event has to opt-in to use this feature and the ticket type you have purchase needs to be sold out.
If it is stated your order is not eligible for Re:Sell, we advise you pass your tickets on privately or contact the event organiser for a refund.
Have a look at our video tutorial below!
Alternatively, if you have the Skiddle app then head to the 'My tickets' section and under the 'Options' click 'Re:Sell'
Please note: if you have paid using Android or Apple pay then just enter the last 4 digits of the card you have linked to this. Or, if you have paid using PayPal you will be asked to provide either your PayPal email address, or the last 4 digits of your phone number.
Please be aware, there is no guarantee your ticket(s) will be resold.
If your ticket(s) are resold, you will receive an automated email confirming your face-value refund.
You can also head to www.skiddle.com/orders to check for an update!
If you are having any difficulties with this, please contact Skiddle Customer Support.