If you can no longer attend an event and would like to resell your ticket(s), follow these simple steps:
Requesting a Ticket Resale
Go to www.skiddle.com/orders.
Find the relevant order and click "Request ticket resale".
Eligibility for Re:Sell
Not all orders are eligible for resale. To qualify, your ticket must meet the following criteria:
The event promoter must have enabled Re:Sell for that event.
The ticket type you purchased must be sold out.
If your order is not eligible for Re:Sell, you will see a message notifying you of this. In that case, consider the following alternatives:
Transfer your ticket privately to someone else.
Contact the event organiser to inquire about a refund.
💡 Need Help?
Watch our video to see how to request a resale step-by-step.
Using the Skiddle App
If you have the Skiddle app:
Open the app and go to the 'My Tickets' section.
Under 'Options', click 'Re:Sell' to request a resale.
Special Payment Methods
If you paid using Apple Pay or Google Pay (Android Pay):
Enter the last 4 digits of the card linked to your payment method.
If you paid via PayPal:
The last 4 digits of the card will default to '0000'
Note: There is no guarantee your ticket(s) will be resold. If the ticket is successfully resold, you will receive an automated email confirming your face-value refund.
Withdrawing Your Ticket from Re:Sell
If you find someone to take your tickets off your hands and want to withdraw your resale request:
Simply click here to cancel your Re:Sell request.
You can also check the status of your resale request at any time by visiting www.skiddle.com/orders.
Need Assistance?
If you’re having any issues or need help with the process, please contact Skiddle Customer Support for assistance.