First and foremost, we’re sorry to hear about your concerns regarding the event or venue.
About Skiddle’s Role
Skiddle is a self-service ticket platform that allows promoters and event organisers to list and sell tickets directly.
We provide a comprehensive website with detailed event information.
However, we rely on event organisers to notify us of any changes, including cancellations.
Event Cancellation Notifications
When an event is officially cancelled, all customers are notified via email.
If you have not received a cancellation email, it means we have not yet been notified of any cancellation by the organiser.
What You Can Do Next
Gather any evidence that suggests the venue may be closed (photos, official announcements, news articles, etc.).
Visit our chatbot located in the bottom right-hand corner of the website.
A Skiddle agent will respond to your request and investigate further on your behalf.