First and foremost, sorry to hear this!
Please be aware, Skiddle is a ticket outlet that provides a self-service platform for promoters/event organisers to list and sell tickets.
We do have a really comprehensive website, but as Skiddle is a self-service ticket agent, we do rely on the event organisers to inform us of event changes.
Have you arrived at an event and it isn't on? Is the venue closed?
Please try and capture any evidence of this. Then head over to our chatbot (bottom right-hand corner) and one of our agents will pick up your request and look into this further for you.