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After my tickets have been dispatched
My order has been signed for but the tickets aren’t at my house?
My order has been signed for but the tickets aren’t at my house?

I've checked with my neighbours but I can't find my tickets!

Updated over a week ago

If your order is showing as ‘delivered’ on the Royal Mail website yet you haven’t received the tickets, you need to contact Royal Mail to see if they can provide more information. They may be able to give you an exact address so you can collect the order from a neighbour. Skiddle are not provided with this information.

If Royal Mail have lost your order, please head to the following FAQ:

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