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Can I track my order?

My tickets have been posted, how do I track my order?

Updated over a week ago

Yes!

Once your order has been marked for dispatch on the Skiddle app👇

You will receive an email from us with your Royal Mail tracking number. Within the email, we will confirm the address that you have selected your tickets to be delivered. If this is incorrect, please contact us asap so we can change your address before your tickets are given to Royal Mail ✌

This notification will also appear on your Skiddle app👇

You can head here to input your tracking number - https://www.royalmail.com/track-your-item#/.

Please be aware, once you receive your tracking number you won't be able to track your tickets straight away because once it's been marked as dispatched it has to get back to Royal Mail to be logged, then it will be sent out for delivery. Therefore, we advise you to check back 1 or 2 days later for an update.

If you have any issues with tracking your order, please contact Skiddle Customer Support.

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