Why Might Post Be Returned?
Your tickets may be returned to sender by Royal Mail if:
Your address is incomplete or incorrect.
You are away at the time of delivery.
You provided an old address, and the delivery was refused.
What Happens Next?
If Royal Mail returns your order to Skiddle, we will contact you once the tickets arrive back at our office.
We will then arrange to re-deliver your tickets to the correct address.
Please note, there is a £3.25 re-delivery fee, which will be charged to the original payment card used for the purchase.
What If You Don’t Hear From Us?
If you have not received any communication from Skiddle within 2 days of the event, please reach out to us directly.
You can contact us via our chatbot or by phone call to discuss your options.