Please be aware, the "forgotten password" email may not be sent instantly, so please give it some time. If some time has now passed and the email still hasn't arrived in your inbox please check your spam/junk folder.

As stated above, if you have strict spam filtering enabled, we advise you to add to your email contacts so that you receive emails from us🙌

In the meantime, did you know you can download the pdf version of your ticket via the confirmation email?

Check out the FAQ below for further guidance👇
How to download the PDF version of your ticket(s)

Alternatively, if you have created an account with Skiddle & downloaded the Skiddle app you can use your collection email to automatically log in.

For more information head over to the following FAQ 👉 Can I use my ticket collection email to auto-log into the app?

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