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How do I reset my password?

I have forgotten my password and I need to reset it.

Updated over 2 weeks ago

How to Request a Password Reset Link

To reset your password:

  1. Click here to visit the password reset page.

  2. Enter your registered email address.

  3. Click ‘Send Email’ to receive your password reset link.

Important Notes About Password Reset Links

  • Password reset emails expire after 24 hours. After this time, you will need to request a new link.

  • If you request multiple reset links, only the most recent link will be valid.
    Make sure to press the reset button once and wait for the email to arrive.

Need Help? Watch Our Video Tutorial

For a step-by-step walkthrough on how to reset your password, check out our video guide below.

FAQ: I Haven’t Received My Password Reset Email

If your reset password email hasn’t appeared in your inbox or spam folder, try the following:

  • Double-check that you entered the correct email address.

  • Check your spam, junk, or promotions folders carefully.

  • Ensure your email inbox isn’t full or blocking messages from Skiddle.

  • If you still don’t see the email, please try requesting a new password reset link again after some time.

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