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How will I receive my tickets for my Skiddle Entertainment order?

How to access your tickets purchased on Skiddle Entertainment.

🎟️ E-Tickets (Digital Delivery)

Your tickets will be digitally delivered to you via your confirmation email, which is sent as soon as your order is successfully completed.

  • Open the confirmation email.

  • Click the ‘DOWNLOAD E-TICKET’ button.

  • Save the ticket(s) directly to your device for easy access at the event.


🎫 Collecting Tickets at the Venue (Box Office Collection)

If you selected Box Office Collection, please follow these steps:

  • Arrive at the venue’s ticket office at least 45 minutes before the event.

  • Bring the following with you:

    • A valid photo ID

    • The payment card used for the purchase

    • Your booking reference number

These items are required to verify your identity and collect your tickets.


📧 Haven’t Received Your Confirmation Email?

If your confirmation email hasn’t arrived:

  • Check your spam, junk, or promotions folders.

  • If it’s still missing, please contact Skiddle Customer Support:

📧 Email: custcare@skiddle.com
💬 Live Chat: skiddle.com/help

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