When logging into the Skiddle App, you'll be sent an email which contains a login link.


Pressing this button will automatically open the app and log you in, without any further interaction.

Some users may have limitations on their devices which may prevent the app from opening, so here's some help:

Before continuing, please ensure you already have the Skiddle app installed on the device you are reading the email on, You cannot use the login email on a desktop/laptop computer.

iOS users:

  1. Try opening the email from your webmail instead of an app (eg open your webmail in the browser instead of using the Outlook app).

  2. If this doesn't work, see "Logging in with a password" below.

Android users:

  1. When initially clicking the link within your email, some devices will prompt you asking how to open the link, Please select "Skiddle" and "Always"

  2. If you clicked Chrome instead, you will be taken to a landing page instead of opening the app. Please close the browser, return to your email, and click the link again this time selecting "Skiddle" instead of Chrome.

  3. If you are not prompted which app to use, you may have selected "Always open in Chrome". To reset this preference follow this information, selecting Chrome as the app.

  4. After resetting, try sending your self a new email, and this time selecting "Open with Skiddle"

  5. If this doesn't work, try opening the email from your webmail instead of an app (eg open your webmail in the browser instead of using the Outlook app).

Logging in with a password

If your login link is blocked you can also login with a password. Please follow the same steps within the app again, but once the screen appears showing the link has been sent, click the "Having Issues?" link.

On the next screen select "I cannot access this email account" to continue.

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