At Skiddle, we strive to deliver the best possible service to our customers and welcome all feedback, whether it is a compliment or complaint. All feedback is valuable so to ensure we provide the best service, make improvements where possible and ultimately allow you to discover events you love.
You can make a formal complaint relating to services which Skiddle, rather than the event organisers, provide and have responsibility for.
To do so, please ensure you raise your complaint with us in writing by one of the following options:
You can submit a request via our chatbot and ask for your complaint to be escalated to the Customer Support Line Manager.
or
2. You can write to us at - PO Box 692 PR3 8BB Preston