At Skiddle, we are committed to delivering the best possible service to our customers. We welcome all feedback — whether it is a compliment or a complaint. Your feedback is valuable as it helps us:
Improve our services wherever possible
Provide a better customer experience
Help you discover and enjoy events you love
Complaints About Event Management
If your complaint relates to the running or management of an event — such as issues with the venue, performance, or event schedule — you will need to contact the event organiser directly. Skiddle does not manage the operational aspects of events.
Submitting a Formal Complaint About Skiddle Services
If you wish to make a formal complaint about a service Skiddle provides, please submit your complaint in writing through one of the following methods:
Submit a Request via Our Chatbot
Access our chatbot on the Skiddle website and request for your complaint to be escalated to the Customer Support Line Manager.Send a Letter by Post
Write to us at:
Skiddle Ltd
PO Box 692
Preston, PR3 8BB