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Can I request a refund if the rescheduled date hasn’t been announced?

How to get a refund if the new date hasn't been announced yet

Updated over a week ago

❌ Short Answer: No — Not Always

In most cases, refunds are not available until a new date has been confirmed for the postponed event.

🤝 Why Refunds Aren’t Immediately Available

Rearranging an event or festival involves complex logistics and coordination behind the scenes. We appreciate your continued patience and understanding during this time, as organisers work to reschedule.

📧 When Refunds May Be Offered Early

  • In some cases, the event organiser may choose to offer refunds before announcing a new date.

  • If this happens, you will receive a notification via email with instructions on how to request your refund.

⚠️ Important Note

  • The decision to offer early refunds is entirely at the discretion of the event organiser.

  • This means early refund options may not be available for all events.

Please continue to monitor your email and Order History for updates regarding your specific event.

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