1) Please, head to your email confirmation which you will have received shortly after the booking was made.
Within your ticket confirmation email, click the link as shown below:
2) Once you have downloaded this file, look out for the print symbol which is located in the top right corner of the PDF file.
Are you trying to download your ticket(s) but there is a red banner, similar to the one below?
If you receive this red banner, please be aware the promoter has suspended the barcodes. Therefore, you will only be able to access the ticket(s) from the date stated.