When an event is sold out, you can join the Skiddle Waiting List to be notified if tickets become available. Please note:
The waiting list operates on a first-come, first-served basis.
There is no guarantee you will receive a notification.
The sooner you join, the higher your chance of receiving an offer.
Important: All sold-out events feature a waiting list unless the event promoter has chosen to disable it.
How to Join the Waiting List
Step 1: Locate the Sold-Out Event
Navigate to the event listing and click “Join Waiting List.”
Step 2: Choose Your Ticket Quantity
Select the number of tickets you'd like to purchase and click “Join.”
Step 3: Set Your Notification Preferences
You'll be shown one of two screens depending on your current notification settings:
Choose whether you’d like to receive alerts via app notification or SMS.
Your Skiddle account email will also be used for notifications (this cannot be changed here).
Click “Finish.”
⚠️ Note:
If you’ve previously disabled waiting list notifications and don’t have a phone number on your account, you must either:
Add a phone number, or
Re-enable app notifications to continue.
Accepting a Waiting List Ticket Offer
The steps below apply if you've chosen to receive app notifications. If you receive an SMS or email alert, you’ll be directed to our web checkout.
Step 1: Respond to the Alert
Once notified, you’ll have 20 minutes to open the notification and accept or decline the ticket offer.
Step 2: Accept or Decline the Offer
If your full ticket request isn’t available, you’ll be offered the number currently available.
Declining the offer will release the tickets back to the queue for the next person.
Step 3: Complete Your Purchase
Once accepted, you’ll be directed to the app checkout to complete your ticket purchase.
Important:
If you receive a waiting list alert via email or SMS, you must click the one-time link within 20 minutes. After that, the link will expire, and tickets will be offered to the next person on the list.
Additional Information
Skiddle Support cannot alter your position on the waiting list or guarantee access to tickets.
Skiddle is not responsible for any technical issues, glitches, or delays during checkout.