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I've seen that an event I have purchased tickets for has been cancelled/postponed but it is still live on Skiddle?

How to know if your event has been cancelled/postponed

Updated over 2 weeks ago

If you’ve come across information—whether via social media, an official organiser statement, or even in a newspaper—that an event you have tickets for has been cancelled, postponed, or changed venue, please let us know.


How Skiddle Manages Event Updates

  • Skiddle operates as a self-service ticket platform, relying on event organisers to notify us of changes.

  • We maintain a comprehensive website with up-to-date event information.

  • However, sometimes changes might not be immediately reflected if organisers haven’t informed us.


What You Should Do If You Notice a Change

  1. Check if the event is still marked as active and scheduled on the Skiddle website.

  2. If it is but you’ve seen evidence of a change, please contact us and provide:

    • Evidence such as a screenshot of the official Facebook event page or an official statement.

  3. Once we receive your evidence, we will:

    • Reach out to the event organiser.

    • Encourage them to update or cancel the event on Skiddle if necessary.


What Happens Next?

  • Keep an eye on your email inbox.

  • If the event is confirmed to be cancelled or postponed, we will notify you by email with further instructions.

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