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I've seen that an event I have purchased tickets for has been cancelled/postponed but it is still live on Skiddle?
I've seen that an event I have purchased tickets for has been cancelled/postponed but it is still live on Skiddle?

How to know if your event has been cancelled/postponed

Updated over 10 months ago

If you have seen either a social media post, a statement from the organisers, or even in a newspaper (yes we've had that one before!) that an event you have purchased tickets for has been cancelled, postponed or changed venue please bring this to our attention.

We do have a really comprehensive website, but as Skiddle is a self-service ticket agent, we do rely on the event organisers to inform us of event changes.

If you can see that the event is still active on our website and due to take place as scheduled, please contact us with some evidence of these alterations (e.g. a screenshot from the official Facebook event page).

Once we have received this, we reach out to the event organiser and encourage them to cancel/update the event on Skiddle if needed.

Please keep an eye on your inbox and if the event isn't going ahead as planned, we'll drop you an email to let you know.

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