This means there weren’t enough tickets put up for resale via our Re:Sell service by other customers.

If we couldn’t allocate you the full number of tickets you requested, we’ll still alert you and let you buy as many as we can allocate at that time.

It’s completely up to you whether or not you choose to purchase the ticket(s) you’re offered. You will be kept on the waiting list for the remaining number of tickets you have requested.

For example. If you'd requested 3 tickets, were notified about 2 which you didn't purchase then you will be kept on the waiting list for 1 ticket.