This could happen if your card is declined or if you don’t have sufficient funds.

If we are not provided with an alternative card we will attempt payment again on the 2nd of the month. If this payment fails, we will email you again and attempt payment again on the 5th of the month.

If payment is not received within 5 days of the due date, the plan will be placed on hold until you can arrange an alternative payment method. Please head here for more information.

If you do not do this, the payment plan may be cancelled and you will not receive the barcodes or a refund for any paid Instalments (including booking fee(s)).

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