Step 1: Update Your Payment Details
If you’ve missed a payment, your order may be paused. To resolve this:
🔁 Update your card details immediately using the link below so we can attempt the payment again:
👉 Update your card details here💳 Ensure there are sufficient funds available for the transaction to be successfully processed.
Step 2: Understand the Retry Schedule
If no new payment method is provided, we will automatically retry the payment using your existing details:
2nd of the month – First retry attempt
5th of the month – Second and final retry attempt
You will receive an email notification before each retry attempt if the previous one fails.
Step 3: What Happens if Payment Still Fails
If your payment is not received within 5 days of the original due date, your payment plan will be placed on hold.
To continue your plan:
✅ You must provide an alternative payment method
❌ If no action is taken, your plan may be cancelled, and:
You will not receive your ticket barcodes
No refund will be issued for any paid installments, including booking fees
Final Reminder
To avoid ticket cancellation and loss of your installment payments:
🔔 Please update your card details as soon as possible.
Failure to do so puts your ticket purchase at risk.