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How do I update my card details for my payment plan?

Updating your card for your payment plan

Updated over a month ago

Step-by-Step Guide to Updating Your Payment Method

Updating your card details for your payment plan is quick and easy. Here’s how to do it:

1. Go to Your Orders

  • Locate the relevant order associated with your payment plan

  • Click “Manage Order / View Order Overview”

2. Update Your Payment Information

  • Click “Update Payment Info”

3. Re-authorise the Payment Plan

  • Review and accept the Payment Plan Terms and Conditions again

  • Enter your new card details

  • Submit to complete the update

✅ This step is required to give us authorization to take future payments from your new card.


Important Notes

  • Update your card at least 24 hours before the next scheduled payment to avoid any disruption

  • 🔐 Skiddle Customer Support cannot update card details for you via phone or email for security reasons. All changes must be made through your online order page

Visual Guide

Step 1: Locate your order
Look for the event associated with your payment plan and click “Manage Order / View Order Overview”

Step 2: Select "Update Payment Info"
This option allows you to enter your new card details.

Step 3: Re-authorise and enter new card details
You’ll need to re-accept the terms and provide your updated card info.

For more information refer to the below support video:

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