Step-by-Step Guide to Updating Your Payment Method
Updating your card details for your payment plan is quick and easy. Here’s how to do it:
1. Go to Your Orders
Visit www.skiddle.com/orders
Locate the relevant order associated with your payment plan
Click “Manage Order / View Order Overview”
2. Update Your Payment Information
Click “Update Payment Info”
3. Re-authorise the Payment Plan
Review and accept the Payment Plan Terms and Conditions again
Enter your new card details
Submit to complete the update
✅ This step is required to give us authorization to take future payments from your new card.
Important Notes
⏰ Update your card at least 24 hours before the next scheduled payment to avoid any disruption
🔐 Skiddle Customer Support cannot update card details for you via phone or email for security reasons. All changes must be made through your online order page
Visual Guide
Step 1: Locate your order
Look for the event associated with your payment plan and click “Manage Order / View Order Overview”
Step 2: Select "Update Payment Info"
This option allows you to enter your new card details.
Step 3: Re-authorise and enter new card details
You’ll need to re-accept the terms and provide your updated card info.
For more information refer to the below support video: