Skiddle’s Role in Ticket Sales
We’re sorry to hear you were unable to enter your event. Please note that Skiddle acts only as the ticket provider and does not have any control over the event’s organisation or staffing.
Refunds for Denied Entry
Unfortunately, we cannot offer refunds if entry is refused at the event.
Security and door staff have the right to refuse entry for various reasons, and this decision is final and lies with them.
Next Steps If You Wish to Challenge Entry Refusal
If you want to pursue this issue further, please contact the event promoter directly.
Event promoters are often most responsive via social media platforms such as Facebook.
We recommend sending a message to the promoter’s official Facebook page for the quickest response.
If you need help finding the promoter’s contact details, please visit How to contact event organisers