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How to avoid getting scammed

Everything you need to know about ticket touting

Updated this week

Who Adds Events to Skiddle?

Skiddle is a self-service platform, meaning all event listings are created and managed directly by the event organisers. While we do not create listings ourselves, our team performs daily moderation checks to ensure every event meets Skiddle’s quality standards.

Purchasing Tickets Safely

Skiddle does not recommend purchasing or selling tickets through third-party platforms or unofficial sources. To protect yourself from fraud and avoid invalid tickets, we strongly advise that all tickets be purchased directly from reputable sources, such as:

  • The Skiddle website or app

  • Official artist or venue websites

  • Other verified ticketing platforms explicitly listed by the artist or event organiser

What Is Ticket Touting?

Ticket touting refers to the practice of individuals purchasing multiple tickets for high-demand events and reselling them at a higher price for profit. This often leads to inflated prices and a risk of buying invalid tickets.

Consequences of Buying from a Tout

  • The barcode on your ticket may be invalid, which means you will be denied entry at the event.

  • Skiddle is not responsible for providing refunds for tickets purchased outside of our platform

Warning About Private Payments

Skiddle will never ask you to send money via private channels or direct bank transfer. Always complete your ticket purchase through the Skiddle website or mobile app.

⚠️ We are not liable for any funds lost due to transactions made outside our secure payment system.

How to Avoid Ticket Scams

1. Verify the Official Ticket Outlet

Before purchasing tickets, visit the artist's official website or social media channels to check which ticketing sites are being used. Make sure the platform is reputable, like Skiddle.

2. Be Cautious of "Sold Out" Listings Elsewhere

If an event is sold out on official platforms but tickets are available elsewhere at a low price or for free, this is a red flag. These offers are often scams.

3. Trust Your Instincts

If something seems too good to be true—like free tickets to a high-demand show—it probably is. Take a moment to evaluate the offer before proceeding.

4. Never Transfer Money to Strangers

Only send payment to trusted, verified sellers. If you're not confident that the seller will send a valid ticket, do not send them money.

Additional Resources

For more detailed guidance on avoiding ticket fraud, we recommend visiting the Take Five to Stop Fraud – Ticket Fraud page.

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