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How to avoid getting scammed

Everything you need to know about ticket touting

Updated over 5 months ago

Skiddle is a self service website so all our events are added by the event organisers themselves. We do thorough moderation checks every day to ensure listings are up to Skiddle’s standard.

Skiddle do not recommend selling nor purchasing tickets from third-party sites. We always encourage customers to buy from reputable sellers to reduce the risk of ticket touting and receiving unofficial tickets.


What is ticket touting?

A ticket tout is an individual who buys many tickets to events which are in high demand so that they can sell them on for an increased profit.

If you purchase tickets from a tout then the barcodes will not be valid and you will not be able to gain entry to the event. Please note, Skiddle will not be responsible for any face value refunds.

Skiddle will never ask you to transfer funds privately or by bank transfer. Please always pay online on the Skiddle website, as we cannot be liable for any funds transferred outside of this.


Things to check and look into:

  • The official ticket outlet

Always check the website of the artist(s) you are wanting to see to check if they are selling through certain ticket sites. Ensure that this site is reputable e.g. Skiddle.

  • If the tour or show is sold out

If the tour or show is sold out on official sites and you can find free or heavily discounted tickets please take a minute to consider if these are official tickets.

  • Our advice!

Never transfer funds to anyone who you don't know! If you do not trust the person enough to send you the ticket, don't trust them with your money.

Have a look at Take Five to Stop Fraud's Ticket Fraud page for plenty of more information!


Sometimes things are too good to be true, if you see your favourite artist and the tickets are free you have to take a step back and ask yourself, ‘is this too good to be true’ Because the answer is - Yes, it is.

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