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How to use the Skiddle app on an iPhone/iPad

I can't navigate the app!

Updated over a week ago

Getting Started with Skiddle

Now that you've downloaded the Skiddle app, here's a quick guide to help you make the most of it!


Purchasing

How to Purchase Tickets

  1. Search for an Event

    • Open the app and tap the ‘Search’ tab at the bottom of your screen.

    • Use the search bar at the top to find the event you're interested in.

  2. Filter Your Results

    • Your search results are automatically sorted by popularity.

    • To narrow your search, use the filters for date(s), location(s), event type (e.g., club nights, festivals, theatre), and genre (e.g., trance, indie, retro).

  3. Select Your Event

    • Once you've found your event, select it, choose your ticket type and quantity, and proceed to checkout to complete your purchase.


Discover

The Discover page is the first screen you'll see when you log into the app. Here's what you can find there:

  • Inspire Me Articles: Curated by the Skiddle team, these articles help you discover new events, whether you're planning a night out with friends, a family outing, or a solo adventure.

  • Top Trending Events: See what’s popular right now, with events categorized by type for easy browsing.

  • Endless Options: Scroll through endless event options! The Discover page is bottomless, offering something for everyone.

To filter by event type or location, simply click on the banner at the top of the page.


Locating your tickets

  1. Access Your Tickets

    • Tap the ‘Tickets’ tab at the bottom of your screen to see all your upcoming and past events.

  2. Viewing Your Barcodes

    • Click on an upcoming event to find your RapidScan barcode for easy entry.

  3. Why Can’t I See My Barcodes Yet?

    • Your tickets will appear closer to the event date. If you can’t see them yet, don’t worry!


Stay Updated with Your Favourite Artists

  1. Follow Your Favourite Artists

    • Tap the ‘Following’ tab to search for and follow your favourite artists. Once followed, these artists will appear in alphabetical order.

2. Track Upcoming Events

  • Click on any followed artist to see their upcoming events. You can then purchase tickets directly to make sure you never miss out!

3. Get Notified

  • Make sure to enable notifications for your favourite artists by going to the ‘More’ tab and selecting ‘Notification Preferences’ under settings.


Website-Only Features

While we’re constantly working to make the app as feature-packed as possible, some features are currently only available on our website. These include:

  • Using Booking Fee Credits

  • Choosing Seats on an Allocated Seating Chart

  • Festival Guides

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