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When will each installment of my payment plan be taken?

When payment plan instalments will be taken

Updated over 3 weeks ago

Overview of Automatic Monthly Payments

We will automatically debit your selected payment method on the 1st of each month for the duration outlined in your event’s Payment Plan Terms and Conditions (T&Cs).

These automatic deductions will continue until your full balance is paid, as defined in the original payment plan agreement.


Payment Plan Start Date and Example

Please note that your first payment will not be taken immediately after purchasing a payment plan. Instead, there is a one-month gap before payments begin.

Example:

If you purchase a payment plan on 3rd February, your payment schedule will be:

  • February – Purchase made

  • March – No payment taken (skip month)

  • April 1st – First installment debited

This skip month applies regardless of the specific date within the purchase month.


Payment Reminders

We will send a reminder email before each scheduled payment date if you have an outstanding balance.

⚠️ Important:
Ensure your email address is correct on your order to receive these notifications without issues.


How to Check Payment Status

To view your current payment status, including completed and outstanding installments:


If You Miss a Payment

If you've missed a payment on your plan, follow this link for next steps:
👉 I've missed a payment on my payment plan


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