There are several ways to get in touch with Skiddle Customer Support. Below you’ll find all available options, including our operating hours and the information you’ll need when reaching out.
Skiddle Customer Support Opening Hours ⏰
Our Customer Support Team is available during the following hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Please Note:
If you send a message outside of our working hours, it will be picked up within the next three (3) working days.
Contact Options
Use Our Chatbot 💻
The Skiddle Chatbot is the quickest and most efficient way to reach us.
It ensures your query is directed to the correct department and logs the exact time you attempted to contact us.
To start a chat:
Visit our Help Center: https://help.skiddle.com/
Click the Skiddle logo in the bottom right-hand corner.
Select "Send us a message".
Answer a few short questions to help categorize your query.
Once submitted, a member of our team will pick up your message as soon as possible.
Call Us 📞
If you prefer speaking with someone over the phone, you can call Skiddle Customer Support at:
Phone Number:
03333 01 0101
Phone Line Opening Hours:
Monday: 10:00 AM – 4:30 PM
Tuesday: 9:30 AM – 3:45 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 10:00 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
Important:
Calls made outside of these hours will not be answered. Please call during operating times for assistance.
Email Us ✉️
You can also reach Skiddle Customer Support via email.
Email Address:
custcare@skiddle.com
When emailing us, please include the following details to help us resolve your query faster:
Your order number (if applicable)
Event name, event date, and event time
Your full name
Your postcode
The last 4 digits of the card used for your purchase
Providing complete information helps us speed up our response time.