There are many different ways you are able to contact Skiddle Customer Support should you require any assistance.
Opening Hours ⏰
Skiddle Customer Support's opening hours are:
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday CLOSED
Any messages received outside of this time will be picked up within the next 3 working days 😊
Use our Chatbot 💻
Our chatbot is the best way to get in contact with us as it will make sure that your query lands in the correct inbox and is dealt with in a timely manner. Plus, it will state the time you attempted to contact our team which is important 👍
To start a conversation, just click the Skiddle logo in the bottom right-hand corner of all pages on https://help.skiddle.com/
Click 'Send us a message' and answer a few questions to help us identify the type of query you have and one of the team will pick this up as soon as possible.
Give us a call 📞
If you prefer to speak to someone over the phone, our number is 03333 01 0101 and our phones lines are open:
Monday 10:00 am - 4:30 pm
Tuesday 9:30 am - 3:45 pm
Wednesday 10:00 am - 4:30 pm
Thursday 10:00 am - 4:30 pm
Friday 9:30 am - 4:30 pm
Saturday 10:00am - 3:00pm
Send us an email ✉️
You can also contact Skiddle Customer Support via email.
Our email address is:
Please remember to include as much detail as possible regarding your query.
For example, your order number, the event name/date/time, your full name, your postcode and the last 4 card digits used upon purchase.