Credit Usage Restrictions
You cannot use account credit at checkout for events that use third-party payment processors such as Stripe. In these cases, the option to apply credit at checkout will not be available.
How You'll Know
You will receive a notification in two places if credit usage is restricted due to third-party processing:
On the event listing page
On the checkout page
These notifications will clearly state that the event is processed via a third party, such as Stripe.
Example
Events listed by Skiddle Entertainment are processed using Stripe, so credit cannot be used at checkout for these orders.
What You Can Do
Don't worry—there are still many other events where your credit can be used!
To find eligible events:
Look for listings that do not mention third-party payment processing
Confirm on the checkout page that the credit option is available