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Can I use my Booking Fee Credit for an event using a third party payment processor/Stripe?

Where you can use your booking fee credit

Updated over a week ago

Credit Usage Restrictions

You cannot use account credit at checkout for events that use third-party payment processors such as Stripe. In these cases, the option to apply credit at checkout will not be available.

How You'll Know

You will receive a notification in two places if credit usage is restricted due to third-party processing:

  • On the event listing page

  • On the checkout page

These notifications will clearly state that the event is processed via a third party, such as Stripe.

Example

  • Events listed by Skiddle Entertainment are processed using Stripe, so credit cannot be used at checkout for these orders.

What You Can Do

Don't worry—there are still many other events where your credit can be used!

To find eligible events:

  • Look for listings that do not mention third-party payment processing

  • Confirm on the checkout page that the credit option is available

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