Ticket Access & Delivery
- Why can’t I see my barcodes yet?
- My barcodes were showing and now they've disappeared
- I have already downloaded the PDF ticket to my Apple Wallet and now the barcodes have been suspended
- I have printed my ticket already and the barcode has now been suspended, can I use this?
- I cannot find my confirmation email
- How do I resend my confirmation email?
- You’ve taken the money but I haven’t received my ticket(s)
- I don't know the last 4 digits of my card number to access my ticket(s)
- Can I use my ticket collection email to auto-log in to the app?
- Do I have to download the app to get my ticket(s)?
- Why are my ticket(s) not showing in my account?
- How do I add my ticket(s) to my Apple Wallet?
- What are RapidScan ticket(s)?
- The link to download my ticket(s) won’t open
- Do I need to print my ticket(s)?
- How do I print my ticket(s)?
- When will my posted ticket(s) be dispatched?
- How will my posted ticket(s) be dispatched?
- Should I have received my ticket(s) by now?
- How do I check the delivery status of my posted ticket(s)?
- Can I change my delivery address?
- My ticket(s) have been dispatched, but Royal Mail can not confirm the status of my delivery?
- I think my ticket(s) has been lost in the post
- I’ve missed my posted ticket delivery, what happens now?
- My ticket(s) have been returned to sender
- How do I collect my ticket(s) at the box office?