Ticket Access & Delivery
- I think my ticket has been lost in the post
- How does your posted ticket dashboard work?
- The delivery of the event I'm going to was showing as 100% dispatched, but this has decreased, what does this mean?
- My tickets have been dispatched, but Royal Mail can not confirm the status of my delivery?
- Do I need to print my ticket?
- Why are my barcodes not showing in the app?
- What is Apple Wallet?
- Why am I not able to view / download my Elrow ticket order?
- My card has been reissued / I don't know the last 4 digits to access my tickets
- How do I print my ticket?
- I have not received / cannot find my confirmation email
- Can I change my delivery address?
- Ticket(s) returned to sender.
- When will my posted tickets be dispatched?
- What happens if I miss delivery of my posted tickets?
- I placed an order for several tickets, can we all arrive at separate times?
- The link to my RapidScan ticket will not open.
- How do I download my Rapidscan ticket(s)?
- Where are my tickets? Should I have received them by now?
- How do I download my tickets without the app?
- More Information on 'collect' tickets
- More information on RapidScan
- I can't find my tickets
- What do I do when I get to the event?