When does the festival start and end?
Friday - 2pm - 10.30pm (last entry 8pm).
Saturday - 12pm - 10.30pm (last entry 8pm).
When does the onsite box office open?
Friday - 12pm - 8pm.
Saturday - 11am - 8pm.
Please get down as early as possible when picking up your tickets to avoid queues.
What bag can I bring to Lovebox?
Please bring a bag no bigger than A4 size. Large bags will not be allowed into the arena. There are lockers located outside the arena for larger bags.
I would like my band/act to play at Lovebox, who should I contact?
Lovebox do not accept talent submissions.
I am interested in trading at Lovebox, how do I go about this?
Lovebox do not accept trader submissions.
When will my tickets arrive?
Physical tickets will be posted up to 10 days before the event. In the unlikely reason they still haven’t arrived up to 3 days before the event, please get in touch.
Can I come to Lovebox if I am under 18?
Yes but you must be accompanied by a person who is 18 years of age or over. Please click here for full Age Restriction details. For the avoidance of doubt, please note that this is not an 18+ event.
The following ID can be used as proof of age for entering the site:
• Current Passport
• Current UK Driver’s License or Provisional License
• VALIDATE UK
• Oyster Photocard
• NUS Card
• A National Identity card
If I have bought a weekend ticket can I camp overnight?
No, we’re afraid it is not possible to camp at Lovebox.
Can I take in my own food and drink to Lovebox?
You are allowed to drink and eat in the park outside the perimeter of the festival and in the queuing lanes (and we would advise that you bring water to drink in the queueing lanes). Once you reach the search lanes you cannot take in any food or drink apart from one empty bottle to fill at the water taps. There is a large range of delicious food and drink facilities within the festival.
Can I smoke at Lovebox?
The same regulations apply at Lovebox as the rest of the country. You can smoke in the open air but not inside big tops and tents. Look out for the ‘No Smoking’ signs.
If I leave Lovebox can I get back in?
No, there is no re-entry into the festival whatsoever.
What time is last entry to Lovebox?
Last entry to Lovebox is 8pm – we don’t want you to miss out so please make sure you are in the queue sufficiently in advance of this time.
Are dogs allowed into the event?
No pets are allowed within the event site. Assistance Dogs, however, will be permitted – please click here for more information.
Where can I find my lost property?
Any lost property handed in will be taken to the Lost Property Tent. You can check yourself to see if your property was found and pick it up or have it shipped home to you.