Please be aware that Skiddle are the ticket agent and any incidents that have occurred are best raised with the event\venue staff or security who are there for the protection and aid for all attendees.
It is always easier to try to resolve an issue at the time as there is very little we can do once the event has ended.
If you have been involved in an incident then we'd best advise escalating this with the event organisers directly.
We find the promoters we work with are most responsive on social media, so your first port-of-call should always be Facebook and Twitter.
Most events on Skiddle have an official Facebook page. The easiest way to find this is simply Googling the name of the event, followed by "Facebook". For example 'S2S Facebook'