We will always strive to notify ticket holders of an event postponement or cancellation prior to the event taking place. We also understand that you will be keen to know whether an event you have booked will be going ahead or not.
As we operate a self-service platform, we rely on the organisers to action an event cancellation or postponement on the Skiddle website. They will currently be exploring all of the options available to them for the future of the event. This isn't an easy process with many moving parts, including digressing government updates into how the running of future events may look.
We are, however, actively encouraging organisers to action these changes where necessary so that our communication is absolutely up to date and correct.
Due to the complexity of the government guidelines which can be altered at any time, we're allowing the event organisers a little more time to determine the future of the event and update the status on Skiddle.
If your event is completely cancelled, please check out this FAQ for information about our usual procedures.
See this FAQ for further information about what to do if your event has been postponed or rescheduled.
If you can see that a new date has been announced elsewhere (i.e Facebook, Twitter or Instagram) but not on Skiddle, then you will find more information in this article.