As we operate a self-service platform, we rely on the organisers to action an event cancellation or postponement on the Skiddle website. They will currently be exploring all of the options available to them for the future of the event. As you can appreciate, this isn't an easy process with many moving parts, including digressing government updates into how the running of future events may look.
We are, however, doing everything we can to encourage them to do so to ensure our communication with our customers is absolutely correct and up to date.
Please be aware that we can only issue a refund if the event is cancelled or postponed on Skiddle.
When your event is cancelled or postponed then we will amend the status in your order history and notify you automatically by email, so please also keep a close eye on your inbox and if the event isn't going ahead, we'll let you know along with your available options.