If the event gets postponed again due to Covid-19, will I still be entitled to a refund? Shelby April 22, 2020 15:46 Follow If an event is postponed a second time, we will be in touch via email regarding your options. For more information, please head here. Related articles What happens if the event is postponed due to Covid-19\Coronavirus? How do I process my refund if I can’t attend the rescheduled date? How will my tickets be valid for the new date? Will you send me new ones? My refund hasn’t landed in my account? How do I request a refund for my Creamfields order\ticket(s)?