1 If you postponed your event with a date TBC and now have a new date confirmed, navigate to the manage event page for your original event and click here to enter/confirm the new date.
2 Use these drop down lists to enter the newly confirmed date, starting with the day.
3 Then setting the month.
4 And finally, selecting the year.
5 This box will allow you to state a reason for the postponement. For the current situation, we recommend something along the following lines - "Due to government measures amidst the current Covid-19 situation"
6 Once you're happy with the details of the postponement, click "Preview".
7 This banner shows what will be displayed on your event listing.
8 This page shows the email your ticket holders will receive, informing them of the postponement. Customers will receive this email, informing them of their options regarding their tickets.
9 Click "Cancel Event" to confirm this.
10 The red box confirms that your event is Postponed to the newly confirmed date.
You will need to re-list your event for the new date. For a guide on how to do this, see here - http://ior.ad/6VtH