Customers are able to purchase refund protection for their order upon checkout. This entitles them for a possible refund should their claim fall outside of Skiddle's standard terms regarding event cancellation or postponement.
For a concise overview of the Refund Protection scheme at Skiddle, please see the link below.
NB: Whilst the current situation with Covid-19/Coronavirus is outstanding, we have made some alterations to our terms regarding full refunds.
In the best interests of the business, we will regretfully not be able to issue refunds of booking fees and postage for any orders.
We will always strive to provide the fairest service to our customers and please rest assured that this is only temporary. We will aim to revert back to our normal policy regarding full refunds as soon as we can.