Within reason, we aim to collect, log, store and return items of property that are deemed to be genuinely lost by patrons on the South West Four event site and likely to be sought by the original owner.
ENQUIRING AFTER LOST PROPERTY
LOST PHONES (for any other lost property please read on)
The Police will collect and retain mobile phones ONLY. They can be contacted from Brixton Police station. Contact number is 020 8649 2025. Please do not contact them for any other matters. You also need to ensure that you have your IMEI number when phoning in order to speed the process up.
OTHER LOST PROPERTY
If, after the event, you have an enquiry about other lost items, please email email@example.com putting Lost Property in the subject line. Enquires can also be made in person at the event site entrance (located atFire Exit E / Gate X8 situated off Long Road) either on Monday and Tuesday27 - 28 August between 0900 and 1700.
Please note that we will be unable to respond to lost property emails until aweek after show as we will be tied up onsite until then.
When emailing us, please include a full description of the item includingsize, colour, unique features, brand (where applicable), key tags or otherdetails that will help us with identification. It may also be necessary for usto request specific information pertaining to certain items including a description of contents for bags, wallets and purses, distinguishing marks or engravings on jewellery and passport/ID card/driving license specifics like unique identification numbers.
If any found items have clear contact details, we will endeavour to use thisto information to communicate with the owner.Other than credit or debit cards, items that are handed into us will be keptwithin a secure location for thirty (30) days after the event. Perishableitems will be kept for the date of the event only. Credit and debit cards willbe held for 7 days after which we will shred them.
Once we have established an owner, they must pay any applicable postalcharges required to reconnect them with their property either by theprovision of a stamped address envelope of suitable size to accommodatethe item or by the arranging of a courier to pick the item up. Alternativelywe can provide an address for in person collections.
Anything unclaimed will be disposed of responsibly. All personal data willbe removed and securely destroyed.