Outside of the CoolOff grace period, and if the ReSell service has not been offered for your event, our refund protection scheme may cover you depending on your circumstances.
Please refer to the Ticket Refund Protection Terms & Conditions here.
Please be aware that your Ticket Refund Protection claim is handled by a third party insurer and not Skiddle.
If you've raised a claim and would like an update or to check if the supporting evidence you have will be sufficient then you can contact Vista Insurance on:
0161 393 7111 or firstname.lastname@example.org