- 'Head to the event listing and scroll down to the bottom of the ticket dialogue box
- Click 'Have a promotion code/ password' just above the buy tickets button (note: if this link is not evident, then no promotional code/passworded tickets have been set up for this event)
- Enter the valid promotional code/password issued to you by the event organiser.
The corresponding ticket will then be unlocked.
Then select a number of tickets you require- please note, every promo code/password is different and the option of 1 ticket may only be available to you.
ON THE APP:
1. Select buy tickets
2. Select 'Passworded Tickets'
3. Select the padlock and enter your password.
4. The unlocked ticket will now show with a green padlock!
Please check the price of your order on the checkout page, prior to purchasing the tickets, as you may have added the wrong, and therefore an undiscounted ticket to your basket.
If you receive the following error message' not a valid code / password for this event', contact the event organisers directly, and they may be able to issue you with a new code.
Please also be aware that all promotional codes are created by the event organiser, any codes listed on discount code sites will most likely be invalid, outdated or fake.