I have got a new bank card, will I still get the money back? Emiley A May 26, 2020 12:28 Updated Follow Yes, if you've had your card replaced since being refunded then not to worry as the funds will still go back to the linked account as normal. If the money hasn't landed check out this FAQ. Related articles My bank account has closed since purchasing my tickets, will I still get my refund? Can I have a refund \ cancel my ticket(s)? What if I have purchased Refund Protection? I can’t attend due to bad weather conditions I have won tickets, can I have a refund on my original order?