If you've had your card replaced since being granted a refund then not to worry as your refund will still go back to the linked account as normal.
Articles in this section
- What is Cool:Off?
- How do I request a Cool:Off refund?
- Does Cool:Off only apply to certain events/promoters?
- How long is the Cool:Off period?
- My card details are no longer valid, how do I get a refund using Cool:Off?
- I’ve requested a Cool:Off refund, can I withdraw this?
- Do I get notified about my Cool:Off refund?
- When will I receive my Cool:Off refund?
- Does Cool:Off apply to payment plan/deposit tickets?
- Can I apply for a refund outside of the Cool:Off period?